Impressum
This Legal Notice relates to the ecommerce website:
cathyprom.shop
Customer and electronic contact:
Email: info@cathyprom.shop
Nature of the Website
cathyprom.shop operates as an ecommerce website through which customers may browse products, place orders and access customer-service information.
The website may use Shopify technology and compatible third-party services to provide ecommerce functionality.
Electronic Contact
Questions concerning orders, products, delivery, withdrawals, returns, refunds, privacy, terms or other website matters may be submitted electronically to:
German Legal Notice Requirements
Commercial websites directed at the German market are generally subject to legal identification requirements.
Under §5 of the German Digital Services Act (Digitale-Dienste-Gesetz – DDG), certain information concerning the actual service provider must be made easily recognizable, directly accessible and permanently available.
Depending on the identity and legal structure of the operator, this may include:
- The operator's genuine legal name;
- The geographic address at which the operator is established;
- Legal form where the operator is a legal entity;
- Authorized representative where applicable;
- Electronic contact information;
- Relevant supervisory authority where applicable;
- Commercial-register information where applicable;
- Register number where applicable;
- VAT identification number where applicable; and
- Business identification information where applicable.
Important Identification Notice
The customer-facing information supplied for the preparation of this Legal Notice consists of:
Store name: cathyprom.shop
Email: info@cathyprom.shop
No genuine geographic business address, separate legal entity name, legal form, authorized representative, commercial-register number, VAT identification number or Wirtschafts-Identifikationsnummer was supplied.
Because such information must correspond to the actual operator of the website, cathyprom.shop does not use fabricated corporate, registration, tax or address information in this notice.
Accordingly, this Legal Notice provides the available website and contact information but must not be interpreted as replacing any additional operator-identification information required by German law.
Website Responsibility
The operator of cathyprom.shop is responsible for the ecommerce content and commercial activities of the store to the extent required by applicable law.
Shopify supplies ecommerce technology and infrastructure but is not automatically the seller of products purchased through cathyprom.shop.
Customer Service
Customers may contact cathyprom.shop regarding:
- Product enquiries;
- Order enquiries;
- Payments;
- Delivery;
- Tracking;
- Cancellations;
- Withdrawal rights;
- Returns;
- Refunds;
- Damaged goods;
- Defective goods;
- Privacy enquiries; and
- Website issues.
Contact:
Consumer Rights
Nothing contained in this Legal Notice, Terms of Service, Return and Refund Policy, Privacy Policy, Shipping Policy or other information on cathyprom.shop is intended to exclude or limit mandatory German or European Union consumer rights.
Mandatory statutory rights prevail where they conflict with a contractual provision.
Statutory Withdrawal
Eligible consumers purchasing through distance contracts may have a statutory withdrawal right.
For ordinary eligible consumer goods sold online in Germany, the statutory withdrawal period is generally 14 days.
Customers should refer to our Return and Refund Policy for detailed information.
Where legally required, customers may also exercise the withdrawal right through the electronic withdrawal functionality made available by the store.
Electronic Withdrawal Function
EU requirements applicable from 19 June 2026 require qualifying online sellers to provide consumers with an accessible electronic means of exercising statutory withdrawal rights.
The relevant store functionality should be maintained in addition to written withdrawal information.
Customers may also contact:
for withdrawal-related customer service.
Privacy and Data Protection
Personal information processed through cathyprom.shop is subject to our Privacy Policy and applicable data-protection law.
Privacy requests may be submitted to:
Where GDPR applies, data subjects may have rights concerning access, correction, erasure, restriction, portability, objection and withdrawal of consent depending on the circumstances.
Cookies and Similar Technologies
The website may use cookies or similar technologies necessary to operate ecommerce functionality.
Non-essential technologies must be used in accordance with applicable consent requirements, including relevant German TDDDG requirements.
Visitors may be provided with cookie-preference functionality where required.
Intellectual Property
Unless otherwise stated, website materials may be protected by copyright, trademark or other intellectual-property rights.
Nothing on cathyprom.shop grants a general right to reproduce or commercially exploit protected website content without appropriate authorization.
Accuracy of Information
Reasonable efforts are made to maintain accurate information on cathyprom.shop.
However, technical errors, temporary inaccuracies or outdated information may occasionally occur.
Nothing in this provision limits mandatory rights concerning contractual product descriptions, misleading commercial practices or defective goods.
External Links
cathyprom.shop may contain links to third-party websites.
External websites operate independently and may have separate privacy practices, terms and content.
Responsibility for third-party content is governed by applicable law.
European ODR Platform
The former European Commission Online Dispute Resolution Platform (ODR Platform) has been discontinued.
Regulation (EU) No 524/2013 was repealed with effect from 20 July 2025.
Accordingly, cathyprom.shop does not provide the outdated EU ODR Platform link that may still appear in older German ecommerce templates.
Alternative Consumer Dispute Resolution
Any legal obligation of the operator to provide information concerning participation in consumer dispute-resolution proceedings must be determined according to the operator's actual legal status and the requirements applicable to the business.
Nothing in this Legal Notice is intended to falsely state that cathyprom.shop is either legally obligated or not legally obligated to participate in a particular dispute-resolution procedure where the facts necessary to make that determination have not been established.
Customers may always contact our customer-service team directly at:
We encourage customers to contact us regarding an order concern so that we have an opportunity to investigate and seek an appropriate resolution.
Applicable Consumer Law
Where cathyprom.shop sells to consumers habitually resident in Germany, mandatory protections available under German and European Union consumer law remain applicable to the extent required by law.
No contractual choice-of-law provision may deprive a consumer of mandatory protections that would otherwise apply.
Contact Information
For all customer-service and website enquiries:
cathyprom.shop
Email: info@cathyprom.shop
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